Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new site for us to look at? This page covers the best way to reach Non Gamstop Casinos, and what we can (and can't) help with.
How to reach us
The quickest way to get in touch is by email: [email protected]. We read every message and aim to reply within a couple of working days, though it can take a little longer if we're mid-review on a batch of new sites.
When you write in, it helps to include:
- The name of the casino your query relates to, if applicable
- Whether you're asking about a bonus, a payment method, or a general site feature
- Any screenshots or details that give us context
What we can help with
We're an independent review and comparison site, not a casino operator, so our team can't access your account, process a withdrawal, or resolve a dispute with a brand directly. What we can do is:
- Answer questions about how we rate and rank sites like Betmica, Kikibet or Betninja
- Take feedback on a listed casino's welcome offer, game selection or payment options, which we factor into future updates
- Correct factual errors on the site, such as an out-of-date bonus figure or a broken link
- Point you toward the right page if you're looking for something specific, such as our guide to non Gamstop casinos in 2026 or our responsible gambling resource
Reporting an issue with a casino
If you've had a problem with a brand we've reviewed — a slow payout, a bonus term that wasn't honoured, or unclear support — tell us. We take reader feedback seriously and it directly informs how a site is scored the next time we review it. That said, for anything involving your money or your account, your first port of call should still be the casino's own support team, since we have no authority to intervene in individual disputes.
Before you write in
A few common questions are already answered elsewhere on the site, so you might find a faster answer there:
- Curious what GAMSTOP is or how self-exclusion works? See our main non Gamstop casinos guide.
- Want to know how we score and rank operators, including brands such as WinnerIsland, Zombillion or Rivo? That's also covered on the same page.
- Looking for guidance on setting limits or taking a break from gambling? Visit our Responsible Gambling page.
- Need details on how the site operates, including who's behind it? Check About Us.
- Have a legal or usage question about the site itself? Our Terms and Conditions page has that covered.
A note on independence
Non Gamstop Casinos earns commission from some of the operators featured on this site when readers sign up through our links. This never affects how a casino is rated or where it appears in our rankings — feedback and enquiries sent through this contact page are treated the same way regardless of any commercial relationship.
Reminder for readers
All gambling content on this site is intended for adults aged 18 and over. If you're contacting us about a gambling-related concern rather than a general site query, our Responsible Gambling page has practical information on setting deposit limits, time-outs and where to find further support.